Temporary changes to transportation services

With the COVID-19 public health issue continuing to evolve, there are temporary changes to transportation services at YLW until further notice. Currently, taxi and shuttle services are operating at reduced levels with fewer vehicles waiting at the terminal. Travellers are encouraged to pre-book transportation services in advance with the companies below.

Shuttle services

Licensed Airport Shuttle Bus Services are located outside the south terminal building entrance near security screening. Just follow the  bus signs. For schedules, bookings and group rates, contact the shuttle companies directly.

Big White Shuttle (seasonal)

Four Points Hotel Shuttle
Provides shuttle service from the Four Points Hotel to the YLW Terminal.
250-807-2000 or 1-855-900-5505

Kelowna Concierge
Pick up and drop off throughout Kelowna.

Kelowna Shuttle
Licensed to pick up and drop off in West Kelowna, Kelowna, Lake Country and Vernon.
250-762-2222 or 1-800-375-9848

Mojo Tours (seasonal)

Monashee Powder Snowcats (seasonal)

Taxi and limousine services

Wheelchair-accessible vehicles and taxis are available at the front curb at YLW. 

Accessible taxi and limousine service

Taxi and limousine service with wheelchair accessibility are available at YLW. Please ensure you give your rental company advanced notice to ensure availability.


Ride-hailing is now available at YLW.

Lucky to Go is the authorized ride-hailing provider at YLW.  Passengers can be picked up from the north end of the terminal, outside of the Arrivals area.


1. How do I request a ride?

To request a ride, please download the Lucky to Go app on the App store or Google play. Directions are then available in the app. 

2. Where are the airport pick up areas?

There is one pick up area at YLW at the north end of the terminal. Passengers can wait for their ride outside of the Arrivals area along the front curb.

3. Can I pre-book my ride?

Please reach out to Lucky to Go to understand their pre-booking policy. 

4. On my return to the airport, where are the drop off areas?

Similar to public and taxi drop off, there is no designated drop off area at YLW. Drivers must find space within the permitted unloading areas on the front curb.

Car rentals

Need a car? Car rental facilities are conveniently located in  the Terminal at YLW. The rental car pick-up and drop-off location is at the south end of the short-term parking lot.

Car Rental Agencies

Accessible car rentals

Car rentals with wheelchair accessibility are available at YLW. Please ensure you give your rental company advanced notice to ensure availability.

Public transit

COVID-19 update: some routes are operating on a reduced schedule. Visit Kelowna Regional Transit for the most current routes, pickup times and fares.

The bus stop is located along Airport Way, near the end of the car rental lot. There are also bus stops on Airport Way west of Highway 97 by the Four Points Sheraton Hotel. Please consult the transit schedule for pickup locations and times.

The #23 Lake Country serves the airport directly Monday through Friday between the hours of 6 a.m. and 7 p.m. with limited service on Saturdays (board on Airport Way by the Sheraton Hotel evenings and weekends).  

If you're travelling into Kelowna or West Kelowna, transfer onto the #97 Okanagan Rapidbus at UBCO. For service to Rutland, board the #8 University and for service into Glenmore, board the #6 Glenmore bus. 


Ebus provides bus transportation within the Okanagan (Kamloops, Vernon, West Kelowna, Merritt) and to the Lower Mainland. A stop is conveniently located at YLW in the Terminal, across from White Spot (before security screening).

Advanced bookings are recommended. For schedules, rates and to book your trip, visit the Ebus website