Temporary changes to transportation services
For the health and safety of passengers and employees, YLW has implemented new health and safety measures for transportation services at the airport until further notice. Due to reduced passenger traffic at YLW, taxi and shuttle services are operating at reduced levels with fewer vehicles waiting at the terminal. Travellers are encouraged to pre-book transportation services in advance with the companies below.
Licensed Airport Shuttle Bus Services are located outside the south terminal building entrance near security screening. Just follow the signs. For schedules, bookings and group rates, contact the shuttle companies directly.
Four Points Hotel Shuttle
Provides shuttle service from the Four Points Hotel to the YLW Terminal.
250-807-2000 or 1-855-900-5505
Pick up and drop off throughout Kelowna.
Licensed to pick up and drop off in West Kelowna, Kelowna, Lake Country and Vernon.
250-762-2222 or 1-800-375-9848
Wheelchair-accessible vehicles and taxis are available at the front curb at YLW. Please note that a $2 fee applies on any airport taxi trip longer than three kilometres in order to ensure frequent availability of cabs. This fee does not apply to limousine services.
- Apple Cabs
- Associate Taxi
- Checkmate Cabs
- Comfort Cabs
- Current Taxi
- Kelowna Cabs
- West Cabs
- Okanagan Limousine
Accessible taxi and limousine service
Taxi and limousine service with wheelchair accessibility are available at YLW. Please ensure you give your rental company advanced notice to ensure availability.
Ride-hailing is now available at YLW.
Lucky to Go is the authorized ride-hailing provider at YLW. Passengers can be picked up from the north end of the terminal, outside of the Arrivals area. Please note that a $2 fee applies on any airport ride-hailing trip longer than three kilometres.
1. How do I request a ride?
To request a ride, please download the Lucky to Go app on the App store or Google play. Directions are then available in the app.
2. Where are the airport pick up areas?
There is one pick up area at YLW at the north end of the terminal. Passengers can wait for their ride outside of the Arrivals area along the front curb.
3. Can I pre-book my ride?
Please reach out to Lucky to Go to understand their pre-booking policy.
4. On my return to the airport, where are the drop off areas?
Similar to public and taxi drop off, there is no designated drop off area at YLW. Drivers must find space within the permitted unloading areas on the front curb.
5. Why do I need to pay a $2 fee for trips over 3 kilometres?
A per-trip fee is common place among airports in Canada that allow ride-hailing services. This fee covers the ride-hailing company's costs of doing business at the airport. YLW will use the revenue from this fee toward enhanced curbside management and other costs associated with providing additional transportation options.
Need a car? Car rental facilities are conveniently located in the terminal at YLW. The rental car pick-up and drop-off location is at the south end of the Short-Term parking lot.
Car Rental Agencies
Accessible car rentals
Car rentals with wheelchair accessibility and hand controls are available at YLW. Please ensure you give your rental company advanced notice to ensure availability.
COVID-19 update: some routes are operating on a reduced schedule. Visit Kelowna Regional Transit for the most current routes, pickup times and fares.
The bus stop is located along Airport Way, near the end of the car rental lot. There are also bus stops on Airport Way west of Highway 97 by the Four Points Sheraton Hotel. Please consult the transit schedule for pickup locations and times.
The #23 Lake Country serves the airport directly Monday through Friday between the hours of 6 a.m. and 7 p.m. with limited service on Saturdays (board on Airport Way by the Sheraton Hotel evenings and weekends).
If you're travelling into Kelowna or West Kelowna, transfer onto the #97 Okanagan Rapidbus at UBCO. For service to Rutland, board the #8 University and for service into Glenmore, board the #6 Glenmore bus.
Ebus provides bus transportation within the Okanagan and to the Lower Mainland. A bus stop is conveniently located at YLW, outside the terminal at meeting area #7 (near the south entrance to the terminal building).
Advanced bookings are required. For schedules, rates and to book your trip, visit the Ebus website or call 1-877-769-3287.
Please note: The Ebus ticket kiosk at YLW has moved to a new downtown location in Kelowna at 516 Lawrence Ave.